Assist Insurance Receives Feefo Gold Trusted Award 2019

Assist Insurance Services Ltd is proud to report that we have been awarded a Feefo Gold Trusted Service Award 2019, recognising the excellent customer service provided to our customers.

Assist Insurance Services Ltd is one of the leading specialist providers of marine and pleasure craft insurance products in the UK. With over 13 years’ experience and over 30,000 policy holders, we offer competitive premiums that are great value for money. We are a family run business and we firmly believe in traditional values, which is why excellent customer service is so important to us and lies at the heart of everything we do.

We offer bespoke insurance policies for narrowboats, livaboards, dinghies, speed boats, yachts, motor cruisers, jet skis and much more. Our knowledgeable staff are dedicated to excellent customer service so you get the very best customer experience.

The Feefo Gold Service award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Those that meet the high standard, (based on the number of reviews they have collected, and their average rating), receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service. Assist Insurance Services met the criteria of collecting over the required number of reviews between January 1^st 2018 and December 31^st 2018, with a Feefo service rating of between 4.5 and 5.0.

Steve Leech, Director at Assist Insurance commented: “We are one of the fastest growing providers of marine insurance in the UK and receiving this Feefo Gold Trusted Service Award reflects the commitment we have in delivering the best customer experience to each and every customer. Providing excellent customer service is at the heart of everything we do and it’s a real honour to receive this award and to be recognised once again by Feefo. “

Congratulating Assist Insurance on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”

Everyone here at Assist Insurance Services Ltd is absolutely delighted with the news and would love to help you save money on your insurance renewal, while providing you with excellent customer service. Speak to one of our marine specialists today on 01604 946 779 to request a no obligation marine insurance quote.

For similar topics like this please follow us on Facebook, Twitter and LinkedIn or have a look through our website for more tips.